Smiths Group PLC
Smiths Group Plc is a major engineering company spanning 4 industry sectors (aeronautical, medical, Industrial and shipping). They required help to manage a large, expensive, high risk human resource system implementation programme across its decentralised global organisation.
This involved different sized businesses, within different industry sectors, across 43 countries. The system suppliers provided a 'turn key' solution and an implementation strategy was derived for each business type through categorisation including an associated cost model.
Each business was required to 'buy in' to the programme. This was achieved via a 3 day seminar for the IT, HR and Managing Directors of each business. It described the system selection process, proposed the implementation models by category and defined the business benefits.
On the final day the attendees were provided with hands on demonstrations of the various system and functions. . The result was that we had to create and train a further two implementation teams.The seminar was so successful that it was oversubscribed with more businesses signing up than anticipated
As the programme stretched across the globe it was essential that everyone participating was aware of the programme delivery structure, approach and standards. Therefore a Programme Support Office was set up to assist business users and the implementation teams, facilitating better relations and improved communications.
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